OUR STORY
A Journey to Create a
Cat Sanctuary
I like animals, but I serve cats.
BEN KIM, Owner
Ben's goal is clear: to offer the most affordable cat boarding in Melbourne—where low prices don’t mean cutting corners. Great care shouldn’t cost a fortune—and at XMMO, it doesn’t.
The Begining
In 2020, XMMO Cat Hotel & Spa was born—not in a traditional hotel, but in the most natural setting for a cat: a home. Ben believed that a typical grooming environment, filled with barking dogs and overwhelming noises, was too stressful for cats. Instead, he designed a space that mimicked the comfort and familiarity of a home, where cats could feel safe and relaxed.
With over 400 five-star reviews, in 2024, XMMO expanded to a unique sanctuary in Braybrook, Melbourne, designed to feel like a tranquil forest retreat. Stepping inside feels like walking through a forest, with the calming sounds of birds chirping and river rocks trickling in the background. And because cats don’t have a schedule like humans, XMMO stays open until late at night, catering to busy pet parents who want the best for their feline companions.
Show RESPECT
Take ACCOUNTABILITY
Ensure INTEGRITY
Push INNOVATION
Our Values
The Now & Future
At XMMO, our vision is to make quality cat boarding accessible to every cat owner in Melbourne. We understand that pet care can quickly become expensive, but we firmly believe that affordability should never come at the cost of your cat’s comfort, safety, or well-being. That’s why we’re committed to offering the most budget-friendly cat boarding in the city—without compromising on the things that matter most.
We’re not about luxury for the sake of it—we’re about real, honest value. Our goal is to give cat owners peace of mind, knowing their beloved pets are receiving the best care possible at a price they can afford. Because at XMMO, we believe every cat deserves a loving stay—no matter the budget.
BEN KIM, MASTER GROOMER
CERTIFICATION IN FELINE EDUCATION
2019 - Now
Australia
Singapore
Malaysia
Vietnam
Thailand
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Certified Feline Groomer, by International Society of Feline Cosmetologists Asia (ISFC), Singapore
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Scissoring and Styling Master Course - PetPat, Singapore
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Professional Cat Grooming Course, National Cat Groomers Institute (NCGI), United States of America
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3rd Place Scissoring Pet Grooming Competition (ISFC), Singapore
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Professional Pet Grooming, A Touch Of Glass, Melbourne VIC Australia
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Pet Grooming Asian Style Workshop and Seminar, Yury Tseytlin, Melbourne VIC Australia
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Pet Style Asian Academy - Korean Style with Jayson Mai, PSAA Vietnam
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Intensive Cat Grooming Course, MGC Vietnam
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Feline Business Management Seminar, Melbourne VIC Australia
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Feline Groomer Workshop, Grooming Space (GS) Thailand